SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES
What people have to say about us
Dear Amina and Cas (Junior)
A short note to thank you both for the high quality service we received from you and your organisation following the order for the vertical blinds at our house in Stratford Gardens Estate.
We are completely satisfied with the fitment and the finishes as well as the product itself.
Please relay our thanks to all involved. We have another order for you for one of our other properties and will be seeing you later this week.
Dear Fabric Fusion
Just wanted to thank you for my beautiful fabric headboard, from the time I walked into your store, I got fantastic service from Cassim Jnr, who helped
me in selecting fabrics and was efficient and very helpful. They delivered and installed it On Thursday - and it looks stunning! Thanks again.
The only glitch was that they said they would be here at 3.30 and only arrived at 5.40pm, but it was very quickly installed. And Cassim Jnr promptly phoned me the next day to see how installation went and if I was happy with everything. I am very impressed with the service.
I would just like to mention that Kassim Junior has been superb.
I have NEVER received such amazing service from any supplier before.
He kept me informed at all times of the progress of my order, as well as following up to enquire as to whether I was happy with the service.
Your service in the showroom was amazing, the person who came to measure gave meaning input and was also extremely professional.
Well done, I will definitely be using you going forward.
Charmaine Pamphilon - Financial Manager | SYSPRO - South Africa
Thank you for the assistance and excellent service in Supplying and Fitting curtains to my new home.
Curtains are the finishing touches that mean so much in making a home and I thank you for helping tomake my flat a home.
Thanks to Nisha and Cassim in particular who were always there to help me with their excellent service.
Thank you too to the two gentlemen who did the actual fitting and hanging; their service was always the best. Apologies that I do not remember their names (I am very bad with names).
Margi Naidoo - Member of the Board of INSETA
Just a mail to say thank you - your guys were very professional and helpful with the installation of our curtains on Saturday. Please let them know.
We away at the moment but will drop off the spare metal rings when we are back in Joburg.
Thank you for a great job you did for me. The curtains and blind look great.
I am very satisfied with your staff and choice is very rich in your shop, Thank you, Regards, Elizaung
Great service – particularly from Avi @ Desiré. Mix up on delayed order handled very well. Will definitely continue to support Fabric Fusion.
P.S. Great staff too!!
Customer service from Fazia and Clinton with regards to quotes, fabric selection and costs was fantastic.
All staff are friendly, helpful and attentive. Comparative quotes were much more expensive. An all over great experience.
Many thanks for excellent job.
Ample stock, designs and lots of knowledge and advice.
Service is great.
Just a short note to say great service guys. I’ve always been able to find everything for my house in your fabric collection.
Keep up the good work!
I’d like to take a moment in time to make a recommendation of your Mr Cassim (Jnr) and to tell you that his service levels, sense of urgency and follow through is really good.
It’s a pity that others (Like Suppliers!) don’t have the same sense of urgency – anyhow I just wanted you to know that you have a valuable Employee in this person.
Fabric Fusion is the best option for all curtaining and upholstery needs, they stock the best fabrics available and always offer the best deals. They also give great advice and alternatives if it’s needed.
Ouma is a good, cute, old tannie and very friendly. Give her a raise.
To whom it may concern,
Please be advised that we were served by Faiza who we found very helpful and a warm affiliate.
The best for Faiza
Excellent service – WOW – So friendly with a personal touch!
To Shaheid and Ayesha,
Whilst living in South Africa we were introduced to Ayesha and Shaheid of Fabric Fusion, whom, during these years we were there, supported us in all our requirements in decorating three homes (curtaining, blinds, recovering of sofas, to name a few.)
On our return to Switzerland, having kept our home in South Africa, all we had to do was pick up a phone or send an email and the team where there to ensure that our needs were met.
No question as to a job to small. They are all about providing the best service to the customer.
We highly recommend and endorse their quality products and excellent service. Their friendliness and willingness to be helpful is to be commended.
On our return to South Africa we will once again be using Fabric Fusion to re-decorate our home at Hartebeespoort Dam.
Alberto & Romano Gaspar - Switzerland
We have shopped for a number years at Fabric Fusion and have always found the service & knowledge of the staff exceptional and helpful, where else would you go to get your curtains & curtain ruds – we have passed on to many friends this special shop.
Mr. & Mrs. Morrison
Dear staff and management of Fabric Fusion
I, Jackie Coutts, am grateful to the owners & management of Fabric Fusion, for their service and support over many, many years. In fact 15 years to be exact.
You are local (as in the vicinity) and always willing to help & accommodate me, whether it is with dress making, upholstery or ordinary in what I need.
Your stock selection is great; and your staff is happy and friendly.
I just wanted to thank you for getting a positive end result for the upholstering of my two tub chairs. You stepped up when it was needed and helped to resolve the problems with persistence and good will. Your leadership and commitment to customer service in this matter have been appreciated. In short – Thank you!
Thank you so much for all your help regarding our curtains, they were installed in our main bedroom on Friday, 1 July 2011 and they look absolutely beautiful!!! The only query that I have is that we were quoted and paid for 4 tiebacks but only 3 were installed. I suspect that they were nervous to install the one tieback because it was so close to the built in TV unit. Can you please advise when I would be able to come and collect the fourth tieback so that my husband can install it?
I would like to thank you for calling Hertex today and for confirming that the fabric I wanted is available.
I would also like to mention that I received excellent service from Cassim (Jnr). He went out of his way to offer me the fabric I wanted at a competitive price and also to get the fabric for me on time. I was most impressed with the level of service he offered and I would recommend him anytime to friends looking for upholstery fabric.
My re-upholstery of my dining chairs has given them a whole new lease on life – quite beautiful!
Thanks to Faiza for the perfect fabric selection.
Dear Faiza, Amiena, Ayesha and installation team.
I would just like to say thank you to all for the great experience of having curtains made through your company. They are beautiful. The installation team worked neatly, and the curtains are lovely. The have really turned our bedroom into a peaceful sanctuary.
Your installation team were stars. I never expected that they would fill in the old railing holes and touch up with paint! What a surprise!
I will recommend you anytime.
Attention: The Management of Fabric Fusion
This email is to inform you about the outstanding service that I received from your staff. Firstly, Cassim Jnr helped me to choose the material. His help and advice was invaluable. The gentleman who measured and Cassim and his team who installed my curtains were quick and efficient. I was expecting the curtains on the 14th Dec but they were delivered way before the due date.
Altogether I am very happy with the service and my curtains look lovely!
Dear Cassim (Jnr)
I just wanted to say thank you so much for all your assistance with my order.
You have been amazingly patient with all the changes that my client made and so helpful to accommodate these changes. It is a pleasure working with you and I look forward to working with you in the future.
Just wanted to thank you for the excellent installation you did for me today.
It was just as required and absolutely no mistakes.
I want to thank you for all the help on Saturday. Cassim Jnr helped us with curtains and cushions. He was very friendly and helpful and went through allot of trouble to help us!
I am sending this email to show you what is going on with your competition out there.
In November, 2012, I was quoted R8000 to re-upholster my 30 year old Herbert and Lyster lounge suite by Kris at Rosemarie interior / GG Interior Decorators CC at the Design Center in Midrand. The suite is solid and has been beautifully re-upholstered twice before.
Kris informed me that the suite was ready for collection a week before Christmas and requested final payment before the suite could be collected. Kris then went on holiday, leaving her father, Maugen, to deal with her unhappy client.
Once she had received my internet transfer for balance of payment, I was informed that the suite was not yet ready and no collection date could be agreed on.
After spending the whole festive season without a lounge suite for my guests to sit on, and many angry emails and telephone calls later, the suite was eventually delivered on 18th January, 2013.
The workmanship was absolutely appalling. I spent an entire morning filling the cushions in an effort to improve the ridiculously poor finish. She had used white zips on predominantly dark grey and maroon striped fabric. Two of the zips were already broken and splitting on delivery and the inner was clearly visible!
I realized that there was no point in rejecting the job and returning the suite. Kris had cleverly got the full payment from me before the job was completed or delivered, with false promises of the job being complete and ready for delivery before Christmas.
I now regret that I did not use your shop to do the job. Living in Midrand, To my detriment, I thought that it would be cheaper and easier to use the local upholsterer…
I have indeed learned a harsh lesson, and am ready to sell the suit and replace it with a new one.
Please show this letter to any of your clients that feel it’s to expensive to use a well established company who produce excellent, good quality workmanship.
Your men installing my curtains and fixing my rails were efficient and friendly well done to them regards